VERTEL’S PUSH TO TALK IS A POWERFUL COMMUNICATION TOOL FOR ENHANCED WORKPLACE SAFETY AND MANAGEMENT OF FIELD TEAMS

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Why is Vertel Push To Talk so important for your business?

The Push To Talk app delivers near-instant communication, location-based services, a desktop dispatcher for better visibility and control of staff, lone worker protections and it’s available everywhere there’s cellular network coverage.

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Why Push To Talk is so much better than two-way radio or just mobile phones

With Push To Talk, lone workers are no longer alone and work places are made safer.

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Lone worker functionality includes emergency calling, alerts and the ability to remotely turn on video and sound recording in the event of an emergency.
Collaborate one-to-one or one-to-many in near real time with the single push of a button. No looking up numbers, no dialing and waiting.
Control of your teams through the desktop dispatcher with full visibility of team activities and the ability to apply rules to protect lone workers
Real-time GPS tracking and location sharing
Flexibility to choose for your own devices, the cellular network and data plans.

Vertel Push To Talk is ideal for most industries

Security Provides single touch communication during emergency situations and the dispatcher can apply geo fencing for staff and lone worker rules for enhanced safety of field staff
Councils Helps field teams stay connected with near real time communication. Dynamic Grouping enables the dispatcher to engage a nominated group of staff on the fly
Construction Provides uninterrupted communications for above and below ground work
Energy & Utility Location sharing speeds up response in outage and emergency situations
Transport & Logistics Lets teams centrally manage situations and rapidly dispatch crews
Manufacturing Collaborate in real time to boost productivity
Defence Integrated highly secure messaging and real-time GPS tracking support Defence teams during training and deployment
Emergency Services Rapid response to emergency situations through emergency calling and GPS tracking. We support the emerging Mission-Critical Push-to-Talk standard
Hospitality and Parks Improve back of house functions with real-time collaboration

Frequently Asked Questions

What is Push To Talk over Cellular?

It is a greatly enhanced two-way radio available wherever there is cellular coverage.

What Networks does it operate on?

The Vertel PTT service operates on 3G and LTE capable mobile networks.

Does it work on WiFi?

Yes. The Vertel PTT service utilises WiFi networks with access to the internet. Access to specific private WiFi networks is subject to appropriate security authorisations.

What devices does Push To Talk work on?

Type-approved devices are available through your channel partner. For a list of devices please refer to your channel partner.

The ability to use the Vertel PTT service on a mobile device is specific to the device, the operating system and firmware level and the accessories being used.

Your Vertel authorised PTT service Partner is able to provide a list of specific devices and operating system levels that are supported.

Does it work on my smartphone?

The ability to use the Vertel PTT service on a mobile device is specific to the device, the operating system and firmware level and the accessories being used.

It would be expected that a modern smartphone with an up to date operating system and firmware would be able to utilise the Vertel PTT service.

Your Vertel authorised PTT Service Partner is able to provide more specific information.

What is the battery performance on a Push To Talk device?

The length of time that a Push to Talk device will be able to be used without recharging is dependent on number of factors including the specific PTT device, battery capacity and age and the amount of use of the device including the use of other applications running on the device.

A new device/battery with a reasonable level of PTT use and not utilising other concurrent applications could typically expect of the order of 8 hours use between charges.

Will Push To Talk work on my tablet?

The ability to use the Vertel PTT service on a mobile tablet device is specific to the device, the operating system and firmware level and the accessories being used.

A modern tablet device with up to date operating system and firmware would generally be expected to be able to utilise the Vertel PTT service.

Your Vertel authorised PTT service Partner is able to provide more specific information.

Can I use My Push To Talk device to make a phone call?

This capability is dependent on the specific hardware device selected. Your Vertel PTT Partner can provide information relating to the capability of specific hardware devices.

Do I need a mobile SIM card and associated mobile service in order to use the Vertel PTT service?

Yes. You can choose an appropriate mobile service plan from your preferred mobile network provider.

What is MDM and is it compulsory?

Mobile Device Management (MDM) is software that allows control, security and enforcement of policies on smartphones, tablets and other mobile devices. MDM is a core component of enterprise mobility management (EMM) which also includes mobile application management, identity and access management and enterprise file sync and share. The intent of MDM is to optimize the functionality and security of mobile device while minimizing cost and downtime.

MDM functionality includes over-the-air distribution of applications (and updates), data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablets and other mobile devices.

Within the Vertel PTT operational environment the use of the Vertel provided MDM service is not compulsory but we recommend its use as a means of restricting users loading applications which may potentially impact the operation of the Vertel PTT services whilst improving the efficiency of application(s) updating.

What accessories are available?

For a complete list of accessories please refer to your channel partner.

Does my Push To Talk device come with a warranty? What happens if my Push To Talk device gets damaged?

Yes, a 12-month warranty period applies to your Push To Talk device (“the Devices”).

Please be aware that the Devices come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Devices, you are entitled (i) to cancel your Contract; and (ii) to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with the Devices. If a failure with the Devices does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the Devices and to cancel the Contract for the Vertel PTT service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the Devices. Device(s) presented for repair may be replaced by refurbished devices of the same type rather than being repaired. Refurbished parts may be used to repair the Device(s). Please contact your Channel Partner noted on the Contract to claim a warranty in relation to a Device or for further information. These warranties are addition to other rights and remedies of the Customer under a law in relation to the Devices to which the warranty relates.

Does it work outside of Australia?

Yes. All you need is an internet connection.

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WHY VERTEL?

Vertel pioneered two-way radio in Australia and has a long history as the leader in critical communications. Vertel Push To Talk is supported by a 24/7 network operations centre and service desk. We offer Beaconsim, a web-based simulated environment for training, planning and testing your specific critical communications set up. Vertel offers flexible payments options to suit your budget needs.

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